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News Release | Illinois PIRG Education Fund

Year-end report: average Peoples Gas customer paid more than $130 in 2020 for pipe replacement program

Peoples Gas released its fourth quarter report Tuesday on its troubled pipe replacement program. It shows that the average customer paid $11.67 per month over the fourth quarter -- more than ten times the $1.14 per month the legislature was told average customers would pay when it passed a law in 2013 allowing Peoples Gas to charge customers a surcharge to recover costs for the program. Over the course of the year, the average customer paid more than $130, which is 11 percent of their total bill, toward the troubled program.

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Blog Post | Solid Waste

Brooke Roberts-Islam: a challenge to reducing fashion waste comes from ordering and producing ‘high volumes’ of clothing | Olivia Sullivan

We hear from the fashion industry expert and journalist on tech solutions to clothing overstock problems and how policy can drive industry change.

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Blog Post | Consumer Tips

National Consumer Protection Week 2021 | Teresa Murray

Being a consumer is tough. We want to help make it a little easier. In recognition of Consumer Protection Week from Feb. 28-March 6, U.S. PIRG is providing key consumer protection advice. Check in here every day for our updated tips and tools. 

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Blog Post | Consumer Tips, COVID-19, Public Health

After 20 people die and dozens become ill, FDA finally flags hand sanitizer from Mexico | Teresa Murray

Consumers still at risk for harmful over-the-counter drug products of all types because of soft federal regulations.

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Blog Post

How to explore consumer problems in the financial marketplace using the CFPB’s Consumer Complaint Database | Gideon Weissman

The CFPB’s Consumer Complaint Database is a powerful tool for understanding the problems consumers face in the financial marketplace. The more people that use it — and the more people that publicize the tool’s utility and write to the CFPB with suggestions — the better off we will all be.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

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News Release | Illinois PIRG Education Fund | Consumer Protection

Illinois Commerce Commission Settles Open Meetings Lawsuit

The Illinois Commerce Commission has agreed to settle a lawsuit filed by Illinois PIRG Education Fund and GlidePath that alleged it deliberately excluded select consumer advocates and industry experts from participating in its NextGrid Study process, while allowing ComEd and Ameren to fund, shape, and approve a report designed to influence Illinois energy policy. 

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News Release | Illinois PIRG Education Fund | COVID-19

Illinois announces agreement with lenders to suspend student loan payments

A newly announced agreement will protect the finances of millions of Americans who owe money on student loans. 

Last month’s CARES Act put all federally held student loans into forbearance through September, ended collections and other actions against defaulted borrowers, and stopped the accrual of interest. However, these benefits were not extended to borrowers whose loans are held by private lenders. To protect those former students, the Illinois Department of Financial and Professional Regulation (IDFPR), along with counterparts from California, Colorado, Connecticut, Massachusetts, New Jersey, Vermont, Virginia, and Washington worked with private lenders.

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News Release | U.S. PIRG Education Fund | COVID-19

Statement: SBA data breach puts business owners at risk of ID theft and other fraud

The Small Business Administration (SBA) announced Tuesday that the personal information of nearly 8,000 business owners applying for federal disaster loans had been exposed. The breach affects applicants to the Economic Injury Disaster Loan program (EIDL), and may have included names, Social Security numbers, addresses, birth dates, email addresses, phone numbers, citizenship statuses and insurance information.

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News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer complaints of COVID-19 fraud surpass 15,000

Scammers and other bad actors are trying to take advantage of Americans’ heightened fears around the novel coronavirus (COVID-19) pandemic, and fraud complaints are soaring. Consumer complaints to the Federal Trade Commission (FTC) related to the virus surpassed 15,000 Thursday.

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Report | Illinois PIRG Education Fund | Consumer Protection

Older Consumers in the Financial Marketplace

Older Americans are at risk of harm from predatory financial behavior. An analysis of more than 72,000 financial complaints submitted by older Americans (those 62 years of age and older) to the Consumer Financial Protection Bureau (CFPB) and contained in its Consumer Complaint Database suggests that mistreatment of older Americans by financial companies is widespread.

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Report | Illinois PIRG Education Fund | Antibiotics

Chain Reaction III

The third annual Chain Reaction report, which grades companies on their antibiotics policies and practices, found that 14 out of the top 25 restaurants in the U.S. have taken steps to restrict the routine use of antibiotics in the production of the chicken they serve, up from nine just one year ago. While restaurant chains made great progress on chicken, the groups who authored the report found that there were no new commitments to limit antibiotic use in beef and pork.

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Report | U.S. PIRG Education Fund | Public Health

Chain Reaction III

The third annual Chain Reaction report, which grades companies on their antibiotics policies and practices, found that 14 out of the top 25 restaurants in the U.S. have taken steps to restrict the routine use of antibiotics in the production of the chicken they serve, up from nine just one year ago. While restaurant chains made great progress on chicken, the groups who authored the report found that there were no new commitments to limit antibiotic use in beef and pork.

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Report | Illinois PIRG Education Fund | Consumer Protection

Protecting Those Who Serve

An analysis of more than 44,000 complaints submitted by active duty servicemembers and military veterans to the Consumer Financial Protection Bureau (CFPB) and contained in its Consumer Complaint Database finds that mistreatment of servicemembers by financial companies is widespread.

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Report | Illinois PIRG Education Fund | Tax

Governing in the Shadows

“Special districts” are a type of government agency that exist outside of traditional forms of general purpose local or state governments, and serve key governmental functions such as public transit or housing. However, special districts are poorly understood by the public and often do business without adhering to modern standards of government budget or spending transparency.

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Blog Post | COVID-19

Number of people living on the streets could triple in the months ahead | Jacob van Cleef

Eviction moratoriums, unemployment benefits, student loan repayment reprieves are ending, homeless shelters aren't a good option and there's no more relief in sight.

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Blog Post | Consumer Tips, COVID-19

COVID-19 vaccines, tests and treatments are peddled in new scams | Teresa Murray

Con-artists are preying on people's fear of infection or desperation for money

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Blog Post | Consumer Tips, COVID-19, Public Health

20 Questions to Ask Your Nursing Home during COVID | Teresa Murray

Whether you have a loved one currently in a nursing home or rehabilitation facility, or whether you’re shopping for one, you should arm yourself with a list of questions to gauge how safe the environment is. Here’s a guide to those questions, and the answers you should expect.

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Blog Post

California is uncovering secret ingredients in cosmetics

The FDA allows cosmetic companies to hide toxic fragrance ingredients from consumers. But this fall, California passed a landmark bill to change this.

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Blog Post | Consumer Tips, COVID-19

Planning to vote in person? Consider taking a bag of supplies to help you survive long lines | Teresa Murray

With Election Day coming up, here's a tip guide for what to do before you go to vote, what to take with you and how to stay safe while you’re at your polling place.

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Blog Post

Why appliances aren’t built to last, and how the E.U. is changing that. 

Blog Post

A scorecard released by U.S. PIRG Education Fund found that many popular cosmetic brands score poorly on ingredient safety and disclosure. While companies and governments need to take action to protect consumers, in the meantime, you can take steps to keep your personal care routine safe.

News Release

The Federal Trade Commission (FTC) issued a report today on manufacturers' use of restrictive repair tactics that have kept consumers from repairing their own products.

News Release | U.S. PIRG Education Fund

AUSTIN, Texas --  U.S. PIRG Education Fund , Environment America Research & Policy Center, and Student PIRG sent 59,000 petitions and a letter signed by more than 40 state lawmakers Thursday to Whole Foods urging the company to commit to a comprehensive plan for phasing out single-use plastic packaging from its stores. This follows a March 2021 letter signed by more than 130 advocacy and community groups calling on the national supermarket chain to adopt a bold response to the plastic pollution crisis.

News Release | U.S. PIRG Education Fund

A new report that surveys nearly 1,000 personal care products from 26 popular cosmetics companies finds that many of these companies are doing a poor job informing the public on what ingredients are going into their products, hiding potentially toxic chemicals from consumers.

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