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News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Here’s how to address bill payment challenges during COVID-19

The novel coronavirus (COVID-19) pandemic has left many Americans wondering how they’re going to pay their monthly bills. U.S. PIRG Education Fund new advice on how to negotiate with banks, utilities delaying payments, waiving of overdraft fees and other ways to stay financially secure.

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News Release | Illinois PIRG Education Fund | COVID-19

Advocates Praise Governor Pritzker for Protecting Consumer Financial Security, Call for Further Action

Consumer advocates praised Governor Pritzker and the Illinois Department of Financial and Professional Regulation for timely actions, and called for further action to protect the financial security of Illinois residents as Illinois residents faced with lost jobs and decreased incomes grapple with first-of-the-month rent, mortgage, utility, car and other loan payments. 

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News Release | Illinois PIRG Education Fund | Consumer Protection

Illinois Attorney General demands online marketplaces end coronavirus price gouging

Illinois Attorney General Kwame Raoul is calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Raoul joined a bipartisan group of 33 attorneys general, led by Pennsylvania Attorney General Josh Shapiro along with co-leading Attorneys General Hector Balderas (NM), William Tong (CT), and T.J. Donovan (VT), in sending a letter today urging the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

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Blog Post | Consumer Protection

Public Utilities Need to Clearly Communicate COVID-19 Policies to their Customers | Eva Haraldsdottir

The Illinois Commerce Commission (ICC) ordered all public gas, electricity, water and sewage utilities in the state of Illinois to cease disconnections and waive late fees until May 1, or until the state of emergency is lifted. Adopting these policies is an important step, but it's also important that utilities let customers know about these policies and how customers will be impacted by them.

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News Release | Illinois PIRG Education Fund | Consumer Protection

Illinois Commerce Commission orders utility disconnection moratorium

Today, the Illinois Commerce Commission passed several emergency orders in response to the Covid-19 pandemic, including placing temporary moratoriums on utility disconnections as well as on in-person solicitations by alternative retail electric and gas suppliers.

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News Release | Illinois PIRG Education Fund | Consumer Protection

Volkswagen Customers Drive Cross-Country to Return Defective Diesel Car

A Boulder, Colorado couple, Marcus Moench and Elisabeth Caspari, made a stop in Chicago on their cross-country drive to Volkswagen headquarters in Herndon, Virginia. The couple is seeking to return their 2011 Jetta SportWagen TDI and drop off over 20,000 petitions calling on the company to fully compensate consumers and the environment for the emission scandal affecting over half a million cars marketed as “clean diesel” in the United States.

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News Release | Illinois PIRG Education Fund

30th Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to Illinois Public Interest Research Group Education Fund’s 30th annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping this holiday season.

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News Release | Illinois PIRG Education Fund | Tax

72% of Fortune 500 Companies Used Tax Havens in 2014

Tax loopholes encouraged more than 72 percent of Fortune 500 companies -- including 29 in Illinois -- to maintain subsidiaries in offshore tax havens as of 2014, according to “Offshore Shell Games,” released today by Illinois PIRG Education Fund and Citizens for Tax Justice. Collectively, the companies reported booking nearly $2 trillion offshore for tax purposes, with just 30 companies accounting for 65 percent of the total, or $1.35 trillion.

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News Release | Illinois PIRG | Consumer Protection

Illinois PIRG Questions Experian/T-Mobile Giving Experian Breach Victims Credit Monitoring

In the wake of a massive data breach affecting Experian’s computers holding 15 million files of T-Mobile customers and applicants, we question why the firms are offering credit monitoring instead of paying to place credit, or security, freezes on all three of each victim’s credit reports. Only the security or credit freeze, available in any state, stops new account identity theft. Potential victims should freeze all of their “Big 3” credit reports from Experian, Equifax and TransUnion.

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Blog Post

Until recently, I did not have estate and end-of-life planning in mind, but it was the natural next step in my quest to be a responsible adult, with a nudge from the existential threat of the COVID-19 pandemic.

News Release | US PIRG Education Fund

The Centers for Disease Control and Prevention (CDC) said Wednesday evening that a nationwide Salmonella outbreak stems at least in part from whole onions imported from Chihuahua, Mexico, and distributed in this country by ProSource Inc.

Blog Post

The EPA has banned chlorpyrifos from our food. It doesn’t belong where Americans golf either.

Blog Post

Advance directives are legal instructions that include a living will (different from a regular will) and a health care proxy. In them, you state what treatments you do or don’t want at the end of your life and who you want making health care decisions for you if you can’t. 

News Release | US PIRG Education Fund

The current shortage of used cars on the market -- and correlated increased prices -- could make consumers more desperate and vulnerable to falling for a bad deal.

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