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News Release | Illinois PIRG Education Fund | Consumer Protection

Chicago City Council passes resolution calling on state to rein in troubled Peoples Gas pipe replacement program

The Chicago City Council today passed a resolution calling on Gov. J.B.  Pritzker and the Illinois General Assembly to reform the troubled Peoples Gas pipe replacement program. The program has been beset by management missteps, cost overruns, and an inability to reduce pipeline failure rates. The program is increasingly unaffordable for many Chicago residents: in 2019, Chicagoans fell $60 million behind on their heating bills and Peoples Gas sent out more than 300,000 disconnection notices. 

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Report | U.S. PIRG Education Fund | COVID-19

Putting Consumers First

U.S. PIRG Education Fund, the Student Borrower Protection Center and Consumer Action have released a report recommending that  CFPB should use the full extent of its authority to take immediate action to strengthen its consumer complaint tool, hold companies accountable for providing complete and timely responses to consumers, and leverage consumer complaints related to the pandemic to support oversight and regulatory action to protect consumers.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

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Blog Post | COVID-19

Factory farms: A pandemic in the making. | Matt Wellington

The emergence and spread of the novel coronavirus pandemic is a symptom of how we raise food animals across the world. 

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News Release | Illinois PIRG Education Fund | Consumer Protection

Illinois Commerce Commission Settles Open Meetings Lawsuit

The Illinois Commerce Commission has agreed to settle a lawsuit filed by Illinois PIRG Education Fund and GlidePath that alleged it deliberately excluded select consumer advocates and industry experts from participating in its NextGrid Study process, while allowing ComEd and Ameren to fund, shape, and approve a report designed to influence Illinois energy policy. 

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News Release | Illinois PIRG | Antibiotics

KFC To Eliminate Use of Medically Important Antibiotics from Chicken Supply

The growing ranks of global health experts who have been alarmed by the rise in antibiotic-resistant “superbugs” have an unlikely new hero: KFC, the fried chicken giant.

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News Release | Consumer Protection

Unilever: Go Toxic-Free

On Valentine’s Day, consumer groups thank Unilever for great first step in disclosing fragrance ingredients and call on personal care giant to go toxic-free.

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News Release | Public Health

Statement on Unilever’s Decision to Disclose Fragrance Ingredients in Personal Care Products

Illinois PIRG Education Fund applauds personal care product giant Unilever US, the maker of popular brands like Dove and Axe, for its announcement today that it will increase fragrance ingredient transparency in its personal care brands.

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Statement on Procter & Gamble’s New Preservative Tracker in Personal Care Products

Personal care product giant Procter & Gamble (P&G) recently unveiled a new preservative tracker, which lets consumers know which preservatives are included in various categories of P&G’s products, such as baby wipes, skin care, and hair care products. Consumers can search the tracker by ingredient or by product type.

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News Release | Illinois PIRG Education Fund | Consumer Protection

31st Annual Survey Finds Recalled Toys in Online Stores

Some toys that have been recalled for lead, powerful magnets, or other hazards may still be available for sale in online stores, according to Illinois Public Interest Research Group Education Fund’s 31st annual Trouble in Toyland report. The survey of potentially hazardous toys found that consumers should be wary when shopping this holiday season.

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News Release | U.S. PIRG Education Fund

A year after the Consumer Product Safety Commission (CPSC) warned parents not to use nursing pillows and loungers for infant sleep, the CPSC and The Boppy Co. announced a recall Thursday of 3.3 million newborn loungers.

Blog Post

Scam robocalls have declined by 29 percent since June. But most of us still get too many. And the industry overall isn't doing enough.

News Release | Illinois PIRG Education Fund

A looming deadline should finally force all U.S. phone companies to take stopping robocalls seriously. However, only one-third of the largest mobile and home phone providers nationwide -- and a more disappointing percentage of smaller telecommunications companies -- have installed caller ID verification aimed at squashing illegal robocalls, even though most of those businesses were required to do so by June. The stakes get higher Sept. 28, when phone providers are required to block calls from companies that haven’t at least reported their status to the FCC.

Blog Post

The good news: Illegal robocalls seem to be declining a bit. The bad news: They'll probably never go away completely. Consumers need to remain vigilant to protect their personal information and their money. 

Report | U.S. PIRG Education Fund

Research by PIRG Education Fund shows that among 49 of the largest phone companies nationwide (those that can serve 1 million or more), only 16 have reported to the Federal Communications Commission (FCC) that they have completely implemented anti-robocall technology. What does this mean? It means the industry isn’t doing nearly as much as hoped to fight the crime that for years has caused so much heartache and aggravation among consumers nationwide.

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Illinois PIRG Education Fund is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change.