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18 tips to reduce robocalls and protect yourself from scams | Teresa Murray

The good news: Illegal robocalls seem to be declining a bit. The bad news: They'll probably never go away completely. Consumers need to remain vigilant to protect their personal information and their money. 

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Blog Post | Consumer Tips

Make the ringing stop: The FCC is finally fighting back against robocalls | Teresa Murray

Scam robocalls have declined by 29 percent since June. But most of us still get too many. And the industry overall isn't doing enough.

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News Release | U.S. PIRG Education Fund | Consumer Tips

Post-Ida Tips: Don’t compound tragedy by getting scammed, or poisoned by a generator

After making landfall in Louisiana on Sunday, Hurricane Ida tore a path of destruction from the Gulf Coast all the way to New York and New Jersey. With billions of dollars in damage from flooding, wind and tornadoes, far too many people must make insurance claims, repairs and begin rebuilding.

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News Release | US PIRG | Consumer Tips, Consumer Protection

Back to school: financial literacy tips for college students, teens

During this time of year, families are thinking about the children going back to school, and for parents who are sending their kids to college, it can be a bit overwhelming. A key to addressing those concerns is making sure their teens are prepared for “adulting” -- in other words, taking care of their own lives.

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Statement: Johnson & Johnson recalls sunscreen products after tests detect carcinogens

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

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Statement: Johnson & Johnson recalls sunscreen products after tests detect carcinogens

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

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News Release | US PIRG | Consumer Tips, Consumer Protection

Consumer tips: What families should know about child tax credit payments that start July 15

Starting Thursday, many families with children under 18 will start getting monthly payments as part of the American Rescue Plan that became law this spring. Eligible families will get payments every month through December by direct deposit or by paper checks or preloaded debit cards that come in the mail. These payments will add up to half the child tax credit you should be entitled to for 2021; you can claim the rest next year when you file your tax return.

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News Release | US PIRG | Consumer Protection

Statement: Safe Sleep Act passes House, awaits vote in Senate

In an effort to protect infants from unsafe consumer products, the U.S. House of Representatives on Wednesday passed the Safe Sleep for Babies Act of 2021.

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Report | Illinois PIRG Education Fund

Electric Buildings

To prevent air and water pollution and avoid the worst impacts of global warming, America must move toward meeting our energy needs with 100% renewable energy. Getting there will require that we get the most out of every bit of energy we use – and that we stop burning fossil fuels in our homes and commercial buildings. 

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Report | Illinois PIRG Education Fund | Transportation

Transform Transportation

America's transportation system is wrecking our health. Traffic-related air pollution kills an estimated 58,000 Americans every year, and increases the risk of serious health conditions, including lung cancer, stroke, heart disease, asthma, and even dementia.

There is a better way. By rebuilding our transportation system to give more people the option to spend less time in a car, by expanding access to active means of travel such as walking and biking, and by adopting zeroemission electric cars and buses, we can make our transportation safer, healthier,cleaner and more efficient.

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Report | U.S.PIRG Education Fund

Vital and Undervalued

As the pandemic has painfully reminded us, our entire society depends on caregivers yet we undervalue the vital contributions of unpaid family caregivers. It benefits all of us when it is possible for people to care for their loved ones who need care, so we should increase support for family caregivers.

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Report | Illinois PIRG Education Fund | Consumer Tips

Consumers in Peril

A review of the Consumer Financial Protection Bureau’s public complaint database finds that consumer complaints about financial grievances spiked during the pandemic year of 2020, eclipsing 2019, the previous record year. 

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Report | US PIRG Education Fund | COVID-19

Nursing home safety during COVID: Staff shortages

For most of last year, more than 200,000 people at any given time were in nursing homes that themselves acknowledged they were suffering from staff shortages.

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Blog Post | Consumer Tips

If you were hit by Ida, here's how to avoid scams, injuries, price-gouging | Teresa Murray

Here are some tips to avoid scams and stay safe in the days and weeks ahead.

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Blog Post | Consumer Tips

What to know about Amazon’s new A-to-z claims process

Amazon’s new policy comes at a time when courts have been asked the question who is responsible for defective products when they are bought from an online platform that is acting as the go-between for the seller and the purchaser. 

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Blog Post | Solid Waste

Our environment pays the price for plastic, and so do consumers

It’s the plastics industry’s worst-kept secret: a huge percentage of their products are designed to be used once then thrown away -- and yet it’s us, the consumers, who are left to pay for the cleanup.

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Blog Post | Consumer Tips

In the path of Hurricane Ida? You can take steps to protect your finances now | Teresa Murray

Hurricane Ida is projected to make landfall in Louisana late Sunday. Residents can start thinking now about how to protect themselves from opportunists and scam artists.

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News Release | U.S. PIRG Education Fund

A year after the Consumer Product Safety Commission (CPSC) warned parents not to use nursing pillows and loungers for infant sleep, the CPSC and The Boppy Co. announced a recall Thursday of 3.3 million newborn loungers.

Blog Post

Scam robocalls have declined by 29 percent since June. But most of us still get too many. And the industry overall isn't doing enough.

News Release | Illinois PIRG Education Fund

A looming deadline should finally force all U.S. phone companies to take stopping robocalls seriously. However, only one-third of the largest mobile and home phone providers nationwide -- and a more disappointing percentage of smaller telecommunications companies -- have installed caller ID verification aimed at squashing illegal robocalls, even though most of those businesses were required to do so by June. The stakes get higher Sept. 28, when phone providers are required to block calls from companies that haven’t at least reported their status to the FCC.

Blog Post

The good news: Illegal robocalls seem to be declining a bit. The bad news: They'll probably never go away completely. Consumers need to remain vigilant to protect their personal information and their money. 

Report | U.S. PIRG Education Fund

Research by PIRG Education Fund shows that among 49 of the largest phone companies nationwide (those that can serve 1 million or more), only 16 have reported to the Federal Communications Commission (FCC) that they have completely implemented anti-robocall technology. What does this mean? It means the industry isn’t doing nearly as much as hoped to fight the crime that for years has caused so much heartache and aggravation among consumers nationwide.

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