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Public Utilities Need to Clearly Communicate COVID-19 Policies to their Customers

Tuesday, March 24, 2020
By | Eva Haraldsdottir
Campaign Organizer, Illinois PIRG

The Illinois Commerce Commission (ICC) ordered all public gas, electricity, water and sewage utilities in the state of Illinois to cease disconnections and waive late fees until May 1, or until the state of emergency is lifted. Adopting these policies is an important step, but it's also important that utilities let customers know about these policies and how customers will be impacted by them.

Utilities pause disconnections in response to pandemic

Wednesday, March 18, 2020
By | Eva Haraldsdottir
Campaign Organizer, Illinois PIRG

As more and more Illinoisans are forced to stay home from work by the COVID-19 outbreak, paying utility bills is a looming concern among many. Many will be faced with a combination of declining income and increased energy bills because of increased energy consumption while staying home.

Peoples Gas Engineering Study Ignores the Tough Questions

Monday, February 3, 2020
By | Abe Scarr
State Director

On Friday, Peoples Gas submitted an engineering study to the Illinois Commerce Commission. The study gives Peoples Gas, the Commission, and the public the first empirical look at the condition of the Peoples Gas distribution system in decades. That’s critically important information as Peoples Gas continues to run its troubled pipe replacement program.

What do steeply rising gas bills and the threat of disconnection mean for city residents as we head into another Chicago winter?

Tuesday, December 3, 2019
By | Eva Haraldsdottir
Campaign Organizer, Illinois PIRG

 

For several years, Illinois PIRG and our allies have been working to hold Peoples Gas accountable for its troubled pipe replacement program. As documented by the Illinois PIRG Education Fund report released in June, the program is mismanaged, misdirected, and a bad deal for Chicago.

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