Consumer Protection

Avoiding problems when paying taxes

Avoiding dangerous toys

Our toy safety tips will help you protect your children. 

Ventra is the new payment system for Chicago transit that will eventually allow customers to use a single fare card for regional transit throughout the Chicago area.  The new "Ventra Card" will include  the option of registering for a prepaid debit card - but you need to be careful.  This prepaid debit card can leave you on the hook for hidden fees and unpredictable charges.  

Ventra: What You Need to Know

Ventra is the new payment system for Chicago transit that will eventually allow customers to use a single fare card for regional transit throughout the Chicago area.  Unfortunately, the card comes linked to a prepaid debit card that could leave you on the hook for hidden fees and unpredictable charges.  To help keep you from getting ripped off, this resource includes:

  • What “Ventra” is
  • What will Change from the Current Fare System
  • Fees Associated with the New “Ventra” Transit Card
  • Fees Associated with the new Mastercard Prepaid Debit Card
  • Tips to Avoid Paying Fees
  • What You Should Know About Prepaid Debit Cards

Consumer Protection

Looking out for consumers, from bank fees to toxic toys.

Report | Illinois PIRG | Consumer Protection

Trouble in Toyland

The 2012 Trouble in Toyland report is the 27th annual Illinois Public Interest Research Group (PIRG) survey of toy safety. In this report, Illinois PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

Over the past twenty-seven years, the Illinois PIRG report has identified hazards in toys and children’s products that could cause acute injuries, from small parts that pose a choking hazard, to strangulation hazards from cords on pull toys, to laceration hazards from edges that are too sharp, to toxic hazards posed by chemicals in toys.  Our report has led to at least 150 recalls and other regulatory actions over the years, and has helped us educate the public and policymakers on the need for stronger public health and consumer safety standards and for stronger federal laws to protect children from unsafe products. This report continues to be an important endeavor in keeping children - particularly babies and toddlers - safe, as the majority of all injuries happen to children in the 0-2 age range.

News Release | Illinois PIRG | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to Illinois Public Interest Research Group’s 27th annual Trouble in Toyland report.

News Release | Illinois PIRG | Consumer Protection

New Survey Shows Free Checking Widely Available At Small Banks But Banks Still Hiding Fees from Consumers

A survey of hundreds of banks and credit unions in 24 states and the District of Columbia found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits). The survey released today by the Illinois Public Interest Research Group also revealed that fewer than half of branches surveyed obeyed their legal duty to fully disclose fees to prospective customers on the first request, while 12% provided no fee information at all. 

Pages

Subscribe to RSS - Consumer Protection

Support us

Your tax-deductible donation supports Illinois PIRG Education Fund’s work to educate consumers on the issues that matter, and the powerful interests that are blocking progress.

Learn More

You can also support Illinois PIRG Education Fund’s work through bequests, contributions from life insurance or retirement plans, securities contributions and vehicle donations.