Consumer Protection

Report | Illinois PIRG Education Fund | Consumer Protection

Trouble in Toyland 2014

Among the toys surveyed this year, we found numerous choking hazards and five toys with concentrations of toxics exceeding federal standards. In addition to reporting on potentially hazardous products found in stores in 2014, this installment of the report describes the potential hazards in toys and children’s products.

On Veterans Day, How The CFPB Helps Veterans, and All of Us

By | Ed Mierzwinski
Consumer Program Director

Columnist George Will recently (and not for the first time) urged Congress to “abolish the Consumer Financial Protection Bureau.” His reasons may seem to come from his conservative philosophy, but merely pander to the powerful Wall Street interests that left our economy in ruins just a few years ago. As a counterbalance, let’s discuss some recent speeches and statements by CFPB Director Richard Cordray on his vision for the bureau and some of its current work, including – on this Veteran’s Day – its efforts to protect military families from financial predators.

We urge CFPB to add stories to complaint database

By | Ed Mierzwinski
Consumer Program Director

While Congress gets the bulk of the news, a lot of the work in Washington is done by agencies writing rules or enforcing laws. The rulemaking process is a contentious battle, where powerful special interests mobilize thousands of lawyers and PR flacks to delay or kill efforts to protect consumer, worker and community health and safety or to make markets work. So, we fight back. Yesterday, we urged the CFPB to add consumer stories to its Public Consumer Complaint Database. We've also recently urged other agencies to take action, including asking the DOT to expand airline passenger rights and the FCC to protect a free and open Internet.

Yesterday the CFPB and FTC announced separate actions against two online payday lenders running essentially the same alleged scam. Both "lenders" collected detailed consumer information from lead generation websites or data brokers, including bank account numbers, then deposited purported payday loans of $200-300 into those accounts electronically, and then collected biweekly finance charges "indefinitely,"

News Release | Illinois PIRG Education Fund | Consumer Protection, Higher Ed

Senator Durbin joins consumer group to educate students about common tricks and traps of campus financial products

As classes begin for thousands of students across Illinois this week, Illinois PIRG Education Fund released tips for college students to avoid the tricks and traps of campus financial products that can make the cost of college even higher.

Student Tip Sheet: Campus Financial Products

Tips for college students to avoid the tricks and traps of campus financial products that can make the cost of college even higher.

We oppose merger between giants Comcast & Time Warner Cable

By | Ed Mierzwinski
Consumer Program Director

Along with a number of state PIRGs, we have joined the Consumer Federation of America in a petition to deny the merger of cable/Internet giants Comcast & Time Warner Cable. The petition argues that the FCC must deny the merger, which would perpetuate unrestrained cable price increases, allow terrible service to deteriorate further and stifle innovation.

News Release | Illinois PIRG | Consumer Protection

CONSUMERS AT RISK: TIPS WHEN EXPERIENCING A DATA SECURITY BREACH

In light of today's announcement by the Department of Homeland Security that more than 1,000 businesses have been affected by the same cyber attack that hit Target, Illinois PIRG has tips to share with consumers.

Madigan Files Lawsuits Against Alleged Student Debt Scammers

Illinois Attorney General Lisa Madigan filed lawsuits on Monday against two companies she claims exploit people struggling to repay student loan debts.

Since its formation in 2011, the Consumer Financial Protection Bureau (CFPB) has proven itself a worthy cop on the financial beat: It has already returned more than $1.5 billion in unfair bank and credit card fees to consumers. Yet too many people may still be unsure how to get the most out of this new federal agency.

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