Consumer Protection

News Release | Illinois PIRG Education Fund | Consumer Protection

Volkswagen Customers Drive Cross-Country to Return Defective Diesel Car

A Boulder, Colorado couple, Marcus Moench and Elisabeth Caspari, made a stop in Chicago on their cross-country drive to Volkswagen headquarters in Herndon, Virginia. The couple is seeking to return their 2011 Jetta SportWagen TDI and drop off over 20,000 petitions calling on the company to fully compensate consumers and the environment for the emission scandal affecting over half a million cars marketed as “clean diesel” in the United States.

Report | Illinois PIRG Education Fund | Consumer Protection

Trouble In Toyland

For 30 years, Illinois PIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

30 Years of "Trouble in Toyland," 30 Years of Safety Improvements

By | Anna Low-Beer
Digital Campaigner

Every year, U.S. PIRG Education Fund releases Trouble in Toyland, a report on toy safety which examines toys bought at major national retailers, looking for safety hazards including toxic toys, choking hazards, labeling violations, powerful magnets, and excessibely loud toys. We continue to find these hazards on store shelves, which indicates the need for continued vigilance and adequate enforcement of safety regulations. But despite lingering dangers, in the last 30 years, we've come a long way in terms of both policy and compliance with standards.

Report | Illinois PIRG Education Fund | Consumer Protection

Why You Should Get a Security Freeze BEFORE Your Information is Stolen

The first defense against any kind of identity theft is to be vigilant about protecting your personal information by taking steps like creating secure passwords, installing anti-virus and
anti-malware software, and shredding personal documents. However, if and when someone does steal enough of your information to commit identity theft, there is really only one type that you can stopbefore it happens: New account identity theft, where someone opens a new account in your name. All other types of identity theft and fraud, at best, can only be detected after the fact.
Unfortunately, the services and steps that are most offered and recommended to consumers are the ones that only detect identity theft or fraud but don’t stop it.

Tips for T-Mobile/Experian Data Breach Victims

By | Abe Scarr
Director

Reports indicate Experian lost data for 15 million customers and applicants of the wireless phone company T-Mobile, including names, addresses and birth dates and social security numbers, among other information breached from the consumer files

Tips for Data Breach Victims

The first defense against any kind of identity theft is to be vigilant about protecting your personal information by taking steps like creating secure passwords, installing anti-virus and anti-malware software, and shredding personal documents. However, if and when someone does steal enough of your information to commit any form of identity theft there is really only one type of identity theft that you can stop before it happens: New account identity theft, where someone opens a new account in your name.

News Release | Illinois PIRG | Consumer Protection

Illinois PIRG Questions Experian/T-Mobile Giving Experian Breach Victims Credit Monitoring

In the wake of a massive data breach affecting Experian’s computers holding 15 million files of T-Mobile customers and applicants, we question why the firms are offering credit monitoring instead of paying to place credit, or security, freezes on all three of each victim’s credit reports. Only the security or credit freeze, available in any state, stops new account identity theft. Potential victims should freeze all of their “Big 3” credit reports from Experian, Equifax and TransUnion.

News Release | U.S. PIRG | Consumer Protection

Over 7,000 Comments Submitted to Department of Labor

Every year, over $17 billion is lost from retirement savings to fees and charges, according to the Council of Economic Advisors. Today, we submitted over 7,000 PIRG member comments urging the U.S. Department of Labor to finalize a strong rule requiring retirement advisors to put the interests of their customers first. We also submitted a detailed expert comment of our own in the important "conflicted advice" rulemaking.

News Release | Illinois PIRG Education Fund | Consumer Protection, Financial Reform

Top 10 List: How the CFPB Works for Consumers

The Consumer Financial Protection Bureau (CFPB) turns 4 today. To celebrate and increase public awareness of the agency, Illinois PIRG Education Fund released a new webpage, “Meet the CFPB: Just Ten of the Ways It Works for You.”

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